Started my internship with my previous employer as a case manager for job retention this week. These past 3 days had been pretty interesting and exciting (erm…minus the reading part). As I am new on the job, I get to follow my mentor around and get to see for myself how cases were being managed. Each client has his own set of problems to start with, and if expectations of both the employers and clients are not managed effectively, this collaboration will be an unsuccessful one from the beginning. The case manager thus needs to apply a balancing act at all times to ensure that it’s a win-win situation for both parties.
There’s so much to learn and I’m enjoying every moment of it. Thank God for blessing me such a wonderful mentor and lovely colleagues to work with.
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